Terms & Conditions

These terms cover your use of this website and how quotes requested through it work. They do not replace the terms of any booking, which will be confirmed with you directly before your move.

Note for the business owner: the booking terms below are placeholders marked [to be confirmed]. Add your own policies (payment, cancellation, liability and so on) before relying on this page, ideally with advice from a qualified adviser. Nothing here has been invented on your behalf.

About us

This website is operated by PrimeVan Removals, London, United Kingdom. Legal business name and address: [to be confirmed].

Using this website

The information on this website is for general guidance about our services and may change without notice.
You agree not to misuse the website or submit false, offensive or misleading information through its forms.
Images on this website are illustrative.

Quotes

Quotes are based on the information you provide, such as postcodes, dates, property details, access and the items to be moved.
If the details of the move differ from those provided, the quote may need to be reviewed.
A quote is not a confirmed booking. A move is only confirmed once the details and arrangements have been agreed with you.
All moves, including UK and European moves, are subject to availability on the requested date.

Booking terms

Deposits and payment: [to be confirmed]
Cancellations and changes: [to be confirmed]
Items we cannot move (for example hazardous goods): [to be confirmed]
Responsibility for loss or damage, and any cover in place: [to be confirmed]
Waiting time, parking charges and access: [to be confirmed]

Liability for the website

We work to keep this website accurate and available, but we do not guarantee that it will always be error-free or uninterrupted. Nothing in these terms limits any rights you have under UK consumer law.

Governing law

These terms are governed by the laws of England and Wales.

Contact

Questions about these terms? Call 07812 382563 or use our contact page.